Privacy Policy

Hopscotch Child Care Ltd.
Last updated: October 5, 2026

Hopscotch Child Care Ltd. (“Hopscotch”, “we”, “us” or “our”) respects your privacy and handles personal information in accordance with Alberta’s Personal Information Protection Act (PIPA) and other applicable privacy laws.

This Privacy Policy applies to personal information collected through hopscotchkids.ca. It does not replace the separate policies, forms and consents that may apply if your family enrolls with Hopscotch.

Information We Collect

When you use our website, we may collect information in two ways.

Information you provide to us. If you contact us through the website, by email or through another website feature, we may receive information such as your name, email address, telephone number and any information you choose to include in your message.

Please do not submit sensitive medical, health or other confidential information about a child through a general website inquiry unless we specifically ask you to do so.

Website and technical information. Our website platform may collect limited technical information when you visit the site, such as your IP address, browser or device type, pages viewed, date and time of access and similar website-use information. Cookies and similar technologies may also be used to operate the website and understand how it is used.

How We Use Information

Personal information collected through the website may be used to:

respond to questions or inquiries; provide information about Hopscotch and our programs; arrange tours or enrollment discussions; operate, maintain and secure the website; and understand and improve website use and performance.

If you proceed with enrollment or another relationship with Hopscotch, additional information may be collected under the forms, notices and policies applicable to that relationship.

Website Service Providers and Processing Outside Canada

We use third-party service providers to host, operate, monitor and support our website.

As part of providing these services, website information may be processed or stored outside Canada. Our current website platform identifies service providers that may process information in jurisdictions including the United States, Germany, Israel, Australia and the United Kingdom for purposes such as website hosting, analytics, monitoring, technical support and related website services.

Information processed outside Canada may be subject to the laws of the jurisdiction in which it is processed.

For more information about our use of service providers outside Canada, including their role in processing website information, you may contact our Privacy Officer using the information below.

Cookies and Analytics

Our website may use cookies and similar technologies for website functionality, security and analytics.

You may be able to manage cookies through the website’s privacy controls or through your browser settings. Disabling certain cookies may affect website functionality.

We may update the technologies used on the website from time to time, and this policy will be updated where appropriate.

Disclosure of Information

Personal information collected through the website may be disclosed to service providers that assist us with website hosting, communications, analytics, security or technical support.

Information may also be disclosed where required or permitted by law.

Retention and Safeguards

We retain website-related personal information only for as long as reasonably necessary for the purposes for which it was collected or as otherwise required by law.

We use reasonable administrative, technical and physical safeguards appropriate to the nature of the personal information in our custody or control.

Access and Correction

You may request access to personal information about you that is under our custody or control, or request correction of information you believe is inaccurate, subject to applicable law. Requests can be directed to our Privacy Officer.

Third-Party Websites

Our website may contain links to third-party websites or services, such as maps or social-media platforms.

Hopscotch does not control the privacy practices of those third parties. Information you provide directly to another website or service is governed by that organization’s privacy practices.

Privacy Questions

Questions about this Privacy Policy, our website privacy practices, service providers outside Canada, or requests concerning your personal information may be directed to:

Privacy Officer
Hopscotch Child Care Ltd.
250, 4 Versailles Avenue
St. Albert, Alberta T8N 7V1
Phone: 780-347-9330
Email: info@hopscotchkids.ca

Changes to This Policy

We may update this Privacy Policy to reflect changes to our website, service providers or legal requirements. The current version will be posted on this page with the date it was last updated.